At Welburn Candles, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and make purchases.
We understand the importance of transparency and trust. This policy will explain the types of information we gather, how we utilize it, and the measures we take to ensure its security.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this
Agreement) refers to Welburn Candles, Plot No. 29, Bidadi Industrial Area, Bidadi Bengaluru – 562109, Karnataka, India
Cookies are small files that are placed on Your computer, mobile device or any
other device by a website, containing the details of Your browsing history on that
website among its many uses.
Country refers to: Karnataka, India
Device means any device that can access the Service such as a computer, a
cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable
individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on
behalf of the Company. It refers to third-party companies or individuals employed
by the Company to facilitate the Service, to provide the Service on behalf of the
Company, to perform services related to the Service or to assist the Company in
analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network
website through which a User can log in or create an account to use the Service.Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Welburn Candles, accessible from www.welburncandles.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Information We Collect
We collect information to fulfill orders, provide better service, and improve your experience on our website. The types of information we gather include:
- Personal Information: Your name, email address, shipping address, billing address, and phone number.
- Order Information: Details about your orders, such as products purchased, quantities, order history, and preferences.
- Payment Information: Credit card or debit card information, which is securely processed by our payment processor. We do not store your full credit card or debit card number.
- Website Usage Data: Information about your interactions with our website, such as your IP address, browser type, device information, and pages visited.
- Device Information: Information about your device, such as your device type, operating system, and unique device identifiers.
How We Collect Information
We use various technologies to collect information, including:
Cookies and Similar Technologies: We use cookies and similar technologies to track your usage of our website, personalize your experience, and deliver targeted advertising.
Web Analytics: We use web analytics tools like Google Analytics to track website traffic and user behavior.
Pixel Tags: We use pixel tags to track email opens and clicks.
How We Use Your Information
We may use your personal information for the following purposes:
- Processing Orders: To fulfill your orders, including processing payments, shipping products, and handling returns.
- Customer Support: To respond to your inquiries, resolve issues, and provide customer service.
- Marketing and Promotions: With your consent, to send you marketing emails, newsletters, and promotional offers about Welburn Candles products and services. You can opt out of these communications at any time.
- Website Improvement: To analyze website usage data to improve our website’s functionality, user experience, and marketing efforts.
- Compliance with Laws: To comply with legal obligations, such as tax laws and regulatory requirements.
- Fraud Prevention: To prevent and detect fraud.
Data Sharing
We may share your personal information with third-party service providers who assist us with order fulfillment, shipping, payment processing, and other business operations. We require these third parties to maintain the confidentiality and security of your information.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
We employ strict security measures to ensure the protection of your personal information:
- Data Encryption: Sensitive information like payment details is encrypted during transmission using secure sockets layer (SSL) technology.
- Restricted Access: Personal information is accessible only to authorized personnel involved in order processing.
- Secure Payment Processing: Payments are handled through trusted, third-party payment processors that comply with industry standards.
Your Rights
Depending on applicable laws and regulations, you may have certain rights regarding your personal information, such as the right to:
- Access: Request access to your personal information.
- Correction: Request correction of inaccurate or incomplete personal information.
- Erasure: Request the erasure of your personal information under certain circumstances.
- Restriction: Request restriction of processing your personal information.
- Data Portability: Request portability of your personal information.
- Object: Object to processing your personal information for certain purposes, such as direct marketing.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website.
Contact Us
If you have any questions or concerns about our privacy policy, please contact us at contact@welburncandles.com or +918067615555 .
By using our website, you acknowledge and agree to this Privacy Policy. Thank you for trusting Welburn Candles with your valuable information.
At Welburn Candles, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and make purchases.
We understand the importance of transparency and trust. This policy will explain the types of information we gather, how we utilize it, and the measures we take to ensure its security.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this
Agreement) refers to Welburn Candles, Plot No. 29, Bidadi Industrial Area, Bidadi Bengaluru – 562109, Karnataka, India
Cookies are small files that are placed on Your computer, mobile device or any
other device by a website, containing the details of Your browsing history on that
website among its many uses.
Country refers to: Karnataka, India
Device means any device that can access the Service such as a computer, a
cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable
individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on
behalf of the Company. It refers to third-party companies or individuals employed
by the Company to facilitate the Service, to provide the Service on behalf of the
Company, to perform services related to the Service or to assist the Company in
analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network
website through which a User can log in or create an account to use the Service.Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Welburn Candles, accessible from www.welburncandles.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Information We Collect
We collect information to fulfill orders, provide better service, and improve your experience on our website. The types of information we gather include:
- Personal Information: Your name, email address, shipping address, billing address, and phone number.
- Order Information: Details about your orders, such as products purchased, quantities, order history, and preferences.
- Payment Information: Credit card or debit card information, which is securely processed by our payment processor. We do not store your full credit card or debit card number.
- Website Usage Data: Information about your interactions with our website, such as your IP address, browser type, device information, and pages visited.
- Device Information: Information about your device, such as your device type, operating system, and unique device identifiers.
How We Collect Information
We use various technologies to collect information, including:
Cookies and Similar Technologies: We use cookies and similar technologies to track your usage of our website, personalize your experience, and deliver targeted advertising.
Web Analytics: We use web analytics tools like Google Analytics to track website traffic and user behavior.
Pixel Tags: We use pixel tags to track email opens and clicks.
How We Use Your Information
We may use your personal information for the following purposes:
- Processing Orders: To fulfill your orders, including processing payments, shipping products, and handling returns.
- Customer Support: To respond to your inquiries, resolve issues, and provide customer service.
- Marketing and Promotions: With your consent, to send you marketing emails, newsletters, and promotional offers about Welburn Candles products and services. You can opt out of these communications at any time.
- Website Improvement: To analyze website usage data to improve our website’s functionality, user experience, and marketing efforts.
- Compliance with Laws: To comply with legal obligations, such as tax laws and regulatory requirements.
- Fraud Prevention: To prevent and detect fraud.
Data Sharing
We may share your personal information with third-party service providers who assist us with order fulfillment, shipping, payment processing, and other business operations. We require these third parties to maintain the confidentiality and security of your information.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
We employ strict security measures to ensure the protection of your personal information:
- Data Encryption: Sensitive information like payment details is encrypted during transmission using secure sockets layer (SSL) technology.
- Restricted Access: Personal information is accessible only to authorized personnel involved in order processing.
- Secure Payment Processing: Payments are handled through trusted, third-party payment processors that comply with industry standards.
Your Rights
Depending on applicable laws and regulations, you may have certain rights regarding your personal information, such as the right to:
- Access: Request access to your personal information.
- Correction: Request correction of inaccurate or incomplete personal information.
- Erasure: Request the erasure of your personal information under certain circumstances.
- Restriction: Request restriction of processing your personal information.
- Data Portability: Request portability of your personal information.
- Object: Object to processing your personal information for certain purposes, such as direct marketing.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website.
Contact Us
If you have any questions or concerns about our privacy policy, please contact us at contact@welburncandles.com or +918067615555 .
By using our website, you acknowledge and agree to this Privacy Policy. Thank you for trusting Welburn Candles with your valuable information.